1. Acceptance and eligibility
1.1 By creating an Account, selecting “Agree and continue,” accessing an authenticated feature, or otherwise using the Services, you agree to be bound by these Terms of Use (“Terms”) and acknowledge the Privacy Policy. If you do not agree, you must not use the Services.
1.2 You represent that you have the legal capacity to enter into these Terms. Where Applicable Law requires the consent or authorisation of a parent or lawful guardian, you may use the Services only after that requirement has been satisfied.
1.3 If you use the Services on behalf of another person or organisation, you represent that you are authorised to bind that person or organisation to these Terms. The Services are principally intended for personal wardrobe and styling use unless ClothMatics expressly agrees otherwise.
2. Definitions
2.1 “Account” means a registered account used to access the Services.
2.2 “AI Feature” means functionality that uses automated or artificial-intelligence systems, including garment analysis, extraction, classification, organisation, recommendation, personalisation, packing, purchase comparison, or related functionality.
2.3 “Applicable Law” means any law, regulation, binding governmental direction, or enforceable legal requirement applicable to the relevant matter.
2.4 “ClothMatics” means the ClothMatics application, website, and operator of the Services identified under the ClothMatics name. No separate incorporated entity is represented by this definition.
2.5 “Services” means the ClothMatics mobile application, website, authenticated wardrobe service, support facilities, and related functionality made available from time to time.
2.6 “User,” “you,” or “your” means the person accessing or using the Services.
2.7 “User Content” means photographs, videos, wardrobe records, text, preferences, feedback, selections, and other content submitted, selected, saved, or generated by a User through the Services.
2.8 “Wardrobe Content” means User Content intentionally uploaded, selected, extracted, or saved as part of a digital wardrobe, including garment images, attributes, outfits, plans, and related records.
3. Description and scope of the Services
3.1 ClothMatics provides digital wardrobe organisation and related features that may include garment capture, image processing, classification, wardrobe search, favourites, Lookbook, saved or generated outfits, outfit planning, wear tracking, cost-per-wear insights, style preferences, Closet Quest, weather-aware styling, packing assistance, purchase comparison, notifications, and other functionality displayed within the Services.
3.2 Features may differ between the mobile application and website, may require an authenticated Account, compatible device, permission, internet connection, eligible plan, available allowance, or supported jurisdiction, and may be introduced, restricted, or withdrawn in accordance with these Terms.
3.3 The authenticated website is a companion to the mobile application. Functions involving camera capture, certain media processing, and other device-specific operations may remain available only through the mobile application.
3.4 ClothMatics does not undertake to provide any particular feature indefinitely or to make every feature available to every User, plan, device, operating system, or location.
4. Accounts and authentication
4.1 You must provide accurate, current, and complete information where requested and keep Account information reasonably up to date. You must not create an Account using another person's identity without lawful authority.
4.2 You are responsible for maintaining the confidentiality of credentials and for activity conducted through your Account to the extent permitted by Applicable Law. You must not share a password, one-time code, or authentication token and must notify ClothMatics without undue delay if you reasonably suspect unauthorised access.
4.3 ClothMatics may require email verification, re-authentication, identity verification, or other proportionate security steps before permitting access to sensitive functionality, changing Account information, or acting on a rights or deletion request.
4.4 You may not sell, transfer, rent, or commercially share an Account. ClothMatics may reject or reverse an unauthorised Account transfer.
5. Licence to use the Services
5.1 Subject to these Terms, ClothMatics grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable licence to access and use the Services for lawful personal purposes during the period in which the Services are made available to you.
5.2 This licence does not grant ownership of the Services or any right to reproduce, distribute, publicly display, sell, lease, reverse engineer, extract source code from, create a competing service from, or commercially exploit any protected element of ClothMatics, except to the extent a restriction is prohibited by Applicable Law.
5.3 Any application software may be subject to application-marketplace terms in addition to these Terms. Where a marketplace term and these Terms conflict, the marketplace term will control solely to the extent required by that marketplace.
6. User Content
6.1 Ownership. As between you and ClothMatics, you retain ownership of your User Content. These Terms do not transfer ownership of private photographs or Wardrobe Content to ClothMatics.
6.2 Limited licence. You grant ClothMatics a limited licence to host, store, technically reproduce, process, transmit where required, display to you, transform for requested functionality, and analyse User Content only to the extent reasonably necessary to operate, maintain, secure, support, and provide the Services, as otherwise expressly authorised by you, or as permitted by Applicable Law.
6.3 The licence in Clause 6.2 continues only for so long as reasonably necessary for the applicable purpose and is subject to the retention and deletion provisions of the Privacy Policy. It does not grant ClothMatics a general right to commercially exploit private User Content for unrelated purposes.
6.4 AI Improvement. Any use of eligible source media for an optional AI-improvement programme remains subject to the applicable disclosure and consent framework in the Privacy Policy and is not authorised merely by the general User Content licence.
6.5 User responsibility. You represent that you own User Content or possess the permissions and rights necessary to submit and process it through the Services. You must not submit content that is unlawful, infringing, deceptive, abusive, harmful, privacy-invasive, or contrary to these Terms.
6.6 Content handling. ClothMatics may refuse, quarantine, restrict, or remove User Content where reasonably necessary to comply with Applicable Law, protect the Services or another person, investigate a material violation, or respond to a valid rights complaint. ClothMatics is not obliged to monitor all User Content continuously.
7. Artificial-intelligence features
7.1 AI Features generate automated results using the inputs and context available for a particular request. Outputs may be probabilistic, subjective, inaccurate, incomplete, inconsistent, or unsuitable for a particular person, garment, occasion, climate, or circumstance.
7.2 AI outputs constitute general wardrobe and styling information and are not guaranteed outcomes or professional medical, health, safety, financial, legal, or other regulated advice. You remain responsible for reviewing an output and for decisions concerning purchase, use, fit, suitability, disposal, travel, or reliance.
7.3 An AI Feature may be subject to request limits, supported-input requirements, safety restrictions, processing delays, provider availability, or Account-plan eligibility. An allowance consumed by a completed or substantially processed request may not be restored merely because the User disagrees with a subjective result, except where ClothMatics determines otherwise or Applicable Law requires.
7.4 You must not use an AI Feature to infer highly sensitive characteristics about another person, facilitate discrimination, impersonate a person, generate unlawful material, or process content you are not entitled to use.
8. Plans, purchases, subscriptions, coupons, and promotions
8.1 Certain features may be free, limited, paid, promotional, or included within a subscription. Applicable price, billing period, trial, renewal, cancellation, eligibility, and benefit information will be displayed through the relevant purchase channel when offered.
8.2 Purchases made through an application marketplace are billed and administered by that marketplace and are also subject to its payment, cancellation, and refund terms. Except where Applicable Law requires otherwise, ClothMatics cannot directly cancel or refund a transaction controlled exclusively by an external marketplace.
8.3 A recurring subscription may renew unless cancelled through the applicable marketplace before the renewal time specified by that marketplace. Deleting ClothMatics or an Account does not necessarily cancel an external subscription; you should separately manage the subscription through the marketplace.
8.4 Coupons, trials, referral benefits, and promotional access may be subject to account, campaign, territory, date, duration, redemption, or usage limits. They may be withdrawn, disabled, or refused where expired, exhausted, duplicated, transferred contrary to applicable conditions, obtained improperly, or used to evade service limits.
8.5 Unless expressly stated or required by Applicable Law, a promotional benefit has no cash value, is non-transferable, and cannot be exchanged or combined with another offer. Taxes, marketplace charges, and currency conversion may apply as displayed by the relevant purchase channel.
9. User obligations
9.1 You must use the Services lawfully, comply with these Terms, maintain reasonable Account security, respect the rights and privacy of others, provide permissions only where authorised to do so, and review User Content and outputs before relying upon them.
9.2 You are responsible for a compatible device, operating system, network connection, marketplace account, and any charges imposed by a telecommunications, internet, or marketplace provider.
9.3 You must promptly correct materially inaccurate Account information and cooperate reasonably with proportionate verification or security measures required to protect the Services.
10. Prohibited conduct
10.1 You must not, directly or indirectly:
- use the Services for unlawful, fraudulent, abusive, deceptive, infringing, or harmful activity;
- access or attempt to access another Account, restricted administrative function, system, credential, or data without authorisation;
- circumvent an Account restriction, AI allowance, subscription entitlement, security measure, or technical limit;
- introduce malicious code, interfere with availability, overload an endpoint, scrape protected data, or use automation in a manner that materially burdens or disrupts the Services;
- reverse engineer, decompile, disassemble, copy, or derive source code or protected system logic, except to the extent the restriction is prohibited by Applicable Law;
- submit content that violates intellectual-property, privacy, publicity, confidentiality, or other rights;
- misrepresent affiliation with ClothMatics, resell access without authorisation, or remove proprietary notices; or
- assist another person in conduct prohibited by these Terms.
11. Intellectual property
11.1 ClothMatics and its licensors retain all rights, title, and interest in and to the Services, including software, interfaces, designs, graphics, text, models, workflows, databases, trademarks, logos, and other materials, excluding User Content.
11.2 “ClothMatics” and associated branding may not be used in a manner suggesting sponsorship, endorsement, or affiliation without prior written permission.
11.3 If you voluntarily submit feedback or a non-confidential suggestion about the Services, ClothMatics may use it to evaluate or improve the Services without an obligation to implement it or compensate you, provided that Personal Data remains governed by the Privacy Policy.
12. Third-party services and privacy
12.1 The Services may depend upon or link to authentication, hosting, storage, artificial-intelligence, notification, weather, communications, application-marketplace, or other third-party services. ClothMatics does not control an independent third-party service used by you outside the Services and is not responsible for its separate terms, content, or availability.
12.2 Processing of Personal Data through the Services is governed by the Privacy Policy. By accepting these Terms, you do not grant blanket consent to optional AI Improvement or any unrelated processing purpose for which separate consent is required.
12.3 Third-party open-source components may be governed by their applicable licences. Nothing in these Terms restricts a right granted under an applicable open-source licence.
13. Service availability and modification
13.1 ClothMatics may maintain, update, modify, suspend, restrict, or discontinue all or part of the Services as reasonably necessary for security, legal compliance, provider availability, technical operation, product development, misuse prevention, or commercial requirements.
13.2 Where reasonably practicable, ClothMatics may provide notice of a material discontinuation affecting paid functionality. Emergency, security, legal, or provider-related action may occur without prior notice.
13.3 The Services may be unavailable because of maintenance, network conditions, device incompatibility, force majeure, Service Provider interruption, governmental action, or circumstances beyond reasonable control. ClothMatics does not promise uninterrupted or error-free availability.
14. Suspension, termination, and Account deletion
14.1 You may stop using the Services at any time and may initiate permanent Account deletion through the in-application control or the public Account Deletion Request facility. Subscription cancellation may require separate action under Clause 8.
14.2 ClothMatics may restrict, suspend, or terminate access where reasonably necessary to investigate or address a material or repeated violation of these Terms, fraud, security risk, unlawful activity, harm to another person, non-payment for an applicable paid service, or a binding legal requirement.
14.3 Where appropriate and legally permissible, ClothMatics may provide notice and an opportunity to remedy a remediable violation. Immediate action may be taken where delay may create material risk.
14.4 Upon termination, the licence in Clause 5 ends. Clauses that by their nature are intended to survive—including provisions concerning ownership, User Content responsibilities, accrued payment obligations, disclaimers, liability, indemnity, dispute resolution, and general interpretation—will survive to the extent applicable.
15. Disclaimers and mandatory rights
15.1 To the maximum extent permitted by Applicable Law, the Services are provided on an “as available” basis without implied warranties concerning uninterrupted or error-free operation, continuous availability, compatibility with every device, fitness for a particular purpose, merchantability, non-infringement, or accuracy, completeness, or suitability of an AI output or recommendation.
15.2 Photographs, display settings, extraction results, garment metadata, weather information, and third-party data may differ from actual colour, fit, availability, condition, climate, or outcome. You should independently verify information material to a purchase, event, travel plan, safety decision, or other significant choice.
15.3 Nothing in these Terms excludes, restricts, or modifies a statutory guarantee, remedy, liability, or mandatory consumer right that cannot lawfully be excluded, restricted, or modified.
16. Limitation of liability
16.1 To the maximum extent permitted by Applicable Law, ClothMatics will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profit, opportunity, goodwill, anticipated saving, or data, arising out of or relating to the Services, AI outputs, third-party services, or these Terms, where such loss was not the direct and reasonably foreseeable result of ClothMatics' breach.
16.2 ClothMatics is not responsible for loss caused by User Content, unauthorised Account access resulting from the User's failure to protect credentials, a User's disregard of a warning, an independent third-party service, incompatible equipment, or an event beyond reasonable control, except to the extent liability cannot lawfully be excluded.
16.3 No provision excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by negligence where applicable, breach of a non-excludable statutory duty, or any liability that Applicable Law prohibits from being excluded or limited.
17. Indemnity
17.1 To the extent permitted by Applicable Law, you will indemnify ClothMatics against a third-party claim, loss, or reasonable cost directly arising from unlawful User Content submitted by you, infringement caused by that User Content, intentional misuse of the Services, or your material violation of these Terms.
17.2 This Clause does not require indemnification to the extent a claim results from ClothMatics' own breach, negligence, wilful misconduct, or a matter for which indemnification cannot lawfully be required. ClothMatics will provide reasonable notice of a covered claim and will not settle it in a manner imposing a non-monetary obligation on you without your consent, not to be unreasonably withheld.
18. Governing law and disputes
18.1 These Terms are governed by the laws of India, without regard to conflict-of-laws principles, subject to any mandatory law or consumer right that applies to you and cannot lawfully be excluded.
18.2 Before commencing formal proceedings, a party should give the other party written notice of the dispute and a reasonable opportunity to seek an informal resolution, except where urgent relief, a statutory complaint, or immediate legal action is reasonably necessary.
18.3 A dispute that is not resolved informally may be submitted to the courts having jurisdiction under Applicable Law. These Terms do not designate an exclusive city or court and do not restrict any non-waivable right to approach a competent consumer forum, regulator, or authority.
19. General provisions
19.1 Entire agreement. These Terms, the Privacy Policy, and any additional terms expressly presented for a particular paid plan or feature constitute the agreement concerning the Services and supersede prior representations concerning the same subject matter, except in the case of fraud or where Applicable Law provides otherwise.
19.2 Severability. If a provision is held invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect.
19.3 Waiver. A failure or delay in enforcing a provision is not a waiver. A waiver is effective only for the specific matter for which it is given.
19.4 Assignment. You may not assign or transfer these Terms or an Account without prior written consent. ClothMatics may assign these Terms in connection with a reorganisation, transfer of the Services, or business transaction, subject to Applicable Law and without reducing mandatory User rights.
19.5 Relationship. These Terms do not create a partnership, joint venture, employment, fiduciary, or agency relationship between you and ClothMatics.
19.6 Interpretation. Headings are for convenience. “Including” means “including without limitation” where appropriate. The singular includes the plural where context permits. An electronic record or communication may satisfy a written-notice requirement to the extent permitted by Applicable Law.
20. Changes to these Terms
20.1 ClothMatics may amend these Terms to reflect changes in the Services, Applicable Law, security requirements, Service Providers, or commercial operation. Revised Terms will be published at this URL with an updated effective or last-updated date.
20.2 Where required by Applicable Law, ClothMatics will provide additional notice or obtain renewed acceptance before a material amendment takes effect. Continued use after the effective date of a validly notified amendment constitutes acceptance to the extent permitted by Applicable Law.
21. Contact
21.1 Questions, notices, grievances, privacy requests, and Account-deletion requests may be submitted through the ClothMatics Help and Contact page. ClothMatics may request information reasonably necessary to identify the Account, verify authority, and address the matter.